Compare the Most Reliable Pest Control Companies in the US
If you are evaluating reliable pest control providers, consider service coverage, treatment options, guarantees, responsiveness, and customer feedback.
- Hawx: Regional to multi-state presence with general pest control and mosquito services. Emphasizes flexible scheduling and seasonal plans, with reservice guarantees for unresolved issues. Strengths include responsiveness and straightforward offerings; limitations include smaller geographic coverage and less breadth in specialized treatments compared to the national providers.
- Terminix: National footprint with services for common pests, termites, and wildlife in many regions. Offers standardized plans and add-ons, 24/7 customer support, and a money-back or reservice guarantee in most contracts. Broad availability and established protocols are strengths; reviews cite variability in local branch quality and scheduling.
- Orkin: Extensive national network with technician training and targeted treatments for termites, bed bugs, and specialty pests. Provides inspection-based plans and a satisfaction guarantee with free re-treatments between visits if issues persist. Strengths include technical expertise and consistency in service procedures; some customers report higher pricing and mixed experiences depending on the branch.
Key considerations:
- Reliability tends to correlate with branch management and technician experience. National brands offer standardized processes but can vary by location.
- Guarantees commonly include free re-treatments; read contract terms for exclusions (e.g., wildlife, bed bugs) and cancellation policies.
- Response times for urgent infestations and availability of follow-up visits are practical indicators of reliability.
- Review local branch ratings and state licensing/complaint records to assess performance in your area.
- Obtain multiple inspections and written estimates that specify pests covered, treatment methods (chemical, baiting, exclusion), visit frequency, and warranty terms.
Overall, Terminix and Orkin offer broad coverage and specialized services with established guarantees, while Hawx may be a fit where available for general pest needs with flexible scheduling. Local branch quality should guide the final choice.
Hawx Pest Control
Hawx Pest Control offers a satisfaction guarantee: if pests return, they'll provide an additional treatment at no extra cost.
The company emphasizes customer service with flexible scheduling. Its services cover common household pests such as ants and cockroaches, as well as specialized mouse removal.
Pricing for mouse removal starts at $260 for the first month and decreases to $65 for each subsequent month.
Hawx holds a B rating from the Better Business Bureau, indicating a generally reliable performance with some noted areas for improvement.
Terminix
Terminix is one of the largest pest control providers in the United States, operating in 45 states and Washington, D.C. Its services include general pest management, specialized termite treatments, and the PestFree365 plan, which covers up to 39 common pests.
The company’s Nix Pest Guarantee offers no-cost re-treatment if covered pests return.
Terminix holds NPMA certification and offers multiple customer support channels. Reported customer experiences are mixed: while some sources cite high average ratings (around 4.7 out of 5) and the company maintains an A+ rating with the Better Business Bureau, other review platforms show low averages (around 1.1), often citing service and scheduling issues.
Prospective customers may wish to compare local branch reviews and clarify service terms before purchasing a plan.
Orkin
Orkin is a national pest control provider with more than 120 years in operation. The company runs over 400 branches across 49 states and Washington, D.C., and serves both residential and commercial clients.
Technicians receive structured training and continuing education, including instruction on pests and associated health risks. Orkin offers a 30-day money-back guarantee and will revisit if pests persist within that period.
The company holds an A+ rating from the Better Business Bureau. It also maintains an online pest library that explains common pests, treatment approaches, and prevention practices.
Ecolab
Ecolab is a global provider of pest management services, offering integrated programs for sectors such as foodservice, food processing, hospitality, healthcare, and pharmaceuticals. Its services emphasize prevention, risk reduction, and regulatory compliance, with programs tailored to facility type, pest pressure, and operational requirements.
The company uses monitoring technologies and data analytics to support early detection, trend analysis, and targeted interventions. This can help reduce chemical use by focusing treatments where needed and supporting documentation for audits and inspections. Ecolab’s programs typically include site assessments, exclusion and sanitation recommendations, ongoing monitoring, corrective actions, and detailed reporting.
Ecolab promotes environmentally responsible practices, such as integrated pest management (IPM) principles, which prioritize non-chemical controls and judicious pesticide application. The company references sustainability goals and third-party standards across its broader operations; specific certifications or claims vary by region and service offering and should be verified for a given location.
For organizations subject to stringent standards (e.g., FDA, USDA, BRCGS, SQF, or Joint Commission), Ecolab provides documentation and service records to support compliance.
The firm’s scale and sector expertise allow for consistent service across multi-site operations, with escalation protocols and quality assurance processes designed to maintain performance over time.
Arrow Exterminators
Arrow Exterminators is a U.S.-based pest control provider operating in 12 states. Its services include general pest management, termite control, mosquito reduction, and wildlife removal.
The company offers tailored plans, ranging from routine preventative treatments to targeted interventions for specific infestations. Publicly available customer reviews and third-party ratings, including a strong Better Business Bureau profile, indicate overall positive customer satisfaction, though experiences may vary by location.
Arrow emphasizes integrated pest management and uses products marketed as eco-friendly where appropriate, aiming to reduce environmental impact while maintaining effectiveness.
Quarterly service plans typically include inspections, monitoring, and preventive measures designed to limit future infestations. As with most providers, outcomes depend on factors such as local pest pressures, property conditions, and adherence to recommended follow-up services.
Aptive Environmental
Aptive Environmental provides year-round pest control with an emphasis on reducing pesticide use and exposure. Services typically begin with an inspection to tailor treatments to the property. The company participates in the EPA’s Pesticide Environmental Stewardship Program, indicating a commitment to risk reduction and best practices. Plans are generally structured on a quarterly schedule, with no-charge revisits between services if issues persist.
Customer reports highlight both strengths and concerns. Positive notes include responsive follow-up and targeted treatment plans.
Criticisms have included aggressive sales approaches, difficulty canceling contracts, and disputes over service terms. Prospective customers should review contract details, pricing, and cancellation policies, and compare local reviews before enrolling.
Truly Nolen
Truly Nolen offers a range of pest control services, including treatment for ants, termites, rodents, and other common pests, with an emphasis on environmentally conscious methods.
The company advertises a “Mouse-Free Guarantee,” which includes a refund if mice aren't eliminated, indicating a defined service commitment; terms may vary by location and should be reviewed before purchase.
With more than 80 locations in the United States, availability is relatively broad but not nationwide in all regions.
Services typically begin with a free inspection to assess the pest issue and propose a treatment plan.
Customers can choose from recurring service plans, such as quarterly maintenance, as well as targeted specialty treatments (e.g., termites).
This structure allows tailoring based on the severity and type of infestation.
As with any provider, comparing local reviews, contract terms, warranty details, and pricing is advisable, as performance and costs can vary by branch.
Modern Pest Services
Modern Pest Services differentiates itself by incorporating digital monitoring and emphasizing eco-friendly methods.
Its SMART pest control program uses 24/7 sensors to detect pest activity and enable proactive interventions in residential and commercial settings. The company offers free inspections and online quotes, aiming to streamline the onboarding process.
Under the leadership of President David Lock, the organization emphasizes safety and operational improvement.
Third-party recognition from outlets such as Forbes and The Spruce indicates industry visibility and generally positive evaluations.
Viking Pest Control
Viking Pest Control provides residential and commercial pest management, addressing common pests such as ants, termites, and rodents.
Its service plans typically include inspections, targeted treatments, and scheduled follow-up visits to maintain ongoing control. The company offers a service guarantee with free re-treatments if pests persist within a defined period, subject to plan terms and conditions.
Viking uses environmentally responsible products intended to reduce risk to occupants and non-target species. Services are tailored to regional needs across the Northeast, making the company a practical option for routine and specialized pest control.
Bulwark Exterminating
Bulwark Exterminating provides residential pest management for common pests such as termites, ants, and cockroaches.
Service typically begins with an inspection to identify infestation sources and determine appropriate treatments. The company offers a satisfaction guarantee that includes complimentary re-treatments if pests recur within the stated coverage period.
Bulwark uses targeted applications and offers eco-conscious options where suitable. Customers can schedule services online and access support for follow-up needs.
